Pending transactions from the Live Feed

A pending transaction is when a bank flags a transaction as not yet being confirmed, or posted.

Pending transactions are indicated by this icon  next to them in the Transactions page.

Some of the attributes of the transaction (merchant, date, amount etc) may change in the coming days. For example, the date of a transaction may change if it occurred over the weekend, or a "friendly" name is produced for the merchant.

After a few days (generally between 1 - 4), the transaction is confirmed, and it is marked as posted. Your bank will not make any other changes to the transaction at this point, and so the transaction is effectively "set in stone".

How PocketSmith deals with pending transactions


Here are some important points about how PocketSmith deals with the presence of pending transactions:
  • Pending transactions will be removed once their Posted counterparts appear.

  • The data provider determines this removal, and is based upon transactions in your PocketSmith account no longer existing on the Live Feed service.

  • Due to this, we recommend that you do not edit or update individual pending transactions from the Transactions page, as they will be replaced in a few days. 

  • But if you do make changes, we will try and copy over to the new transaction any categories, notes and labels that were on the pending transaction. This might not always work, as the pending and posted transactions have to match specific criteria.
  • The best way to ensure that your transactions remain categorized is to use the Filters feature to set up your own categorization rules.


How do I turn off pending transactions?


You can stop the Live Feed service from retrieving pending transactions by following these steps:
  1. Go to the Account Summary

  2. Select the bank tab that contains the feed you'd like to change

  3. Navigate to Live feeds > [feed site name] > Edit Options

  4. Uncheck the Include pending transactions option, and click Save these settings

When should pending transactions be switched off?


In some cases, pending transactions are often duplicated by the data provider. This is most often the case when the bank changes the Merchant name over time, for example to make it more "human friendly" (Westpac NZ is one institution known for doing this). Sometimes this causes the data provider to identify these pending transactions as two separate transactions.

Duplicates of this kind are not an issue once the transaction reaches "posted" status, so if you're badly affected by duplicates as described above you may want to turn pending transactions off.




Transactions

  1. Transactions page overview
  2. Importing transactions into PocketSmith
  3. Dealing with cash transactions
  4. Manually add transactions to an account
  5. Deleted transactions keep returning
  6. Export specific transactions
  7. Searching your transactions
  8. Editing Saved Searches, Filters and Category Rules
  9. Delete a Saved Search, Filter or Category Rule
  10. Find the original merchant name for a transaction
  11. Dealing with transfers between accounts
  12. Change the order of Saved Searches, Filters and Category Rules
  13. Transactions with "&amp" in the merchant name
  14. Transactions page pie chart
  15. Remove transfers from the transactions pie chart
  16. Exporting all of your transactions
  17. Viewing all the transactions in a category
  18. Categories changing back or disappearing on some transactions
  19. Transactions uncategorized when imported from Live Feed
  20. Pending transactions from the Live Feed
  21. Allowing re-import of deleted live bank feed transactions
  22. Brackets around negative values
  23. Move transactions to another account
  24. Reviewing imported transactions
  25. Marking transactions as transfers
  26. Splitting a transaction
  27. Deleting a transaction
  28. Using Filters to automatically categorize and edit transactions
  29. Edit a transaction
  30. Edit many transactions in bulk
  31. Using Category Rules to automatically categorize transactions
  32. Send business expenses to Xero
  33. How to use Labels for transactions
  34. Error message about Account Code, when sending transaction to Xero
  35. Add Labels to transactions
  36. Rename or delete a Label
  37. Changing the merchant name of a transaction
  38. Categorize your transactions
  39. Remember a category for a merchant
  40. Stop new categories from automatically appearing
  41. Restoring the original merchant name to a transaction
  42. Find and edit the Filter that was applied to a transaction
  43. Categorize items page

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